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At KangaWeb, we understand that in order to be successful as a reseller,
you and your clients need quality tools to setup, manage and maintain your
web sites. Through my.kangaweb.com
and the Customer HQ
we provide you with the access you need - offering multi-levelled user tools
that provide varying levels of control over your hosting accounts. The user
tools offered via these facilities includes:
- Reseller Tools (via my.kangaweb.com)
- As a reseller you have a broad range of tools available to you for managing
your clients sites. Facilities available include setting up and removing accounts,
resetting passwords, suspending accounts and assigning SMS credits to your
clients accounts. You can even customize your own Customer HQ!!
- Client Tools (via your
Customer HQ) - Your clients have access to a range of tools that can
be used to perform tasks on their hosting account. Examples of the
functionality available includes POP account creation, managing site content
and customizing their shopping cart.
- POP account user tools (via your Customer HQ) - Even individual POP account users can have some level of control over their POP
accounts. These users can perform tasks on their POP accounts such as setting up Spam filters and using the Webmail facility.
The table below provides a more comprehensive list of the tools available to resellers, your clients, and individual POP users
through my.kangaweb.com and the Customer HQ.
| my.kangaweb.com and Customer HQ Tools |
Reseller Tools (via
my.kangaweb.com) |
Client Tools (via Customer HQ) |
POP User Tools (via Customer HQ) |
Comprehensive Help
- Tech Support Wizard
- Getting Started Guide
- Reseller Handbook
- Tutorials
- Downloads
Reseller Administration
- Add, remove, suspend, upgrade & downgrade accounts
- Register Domains
- Purchase SMS credits and transfer them to your clients' accounts
- Customize Customer HQ
Client Management
- Install, reinstall & remove Microsoft FrontPage Extensions
- Add & remove features e.g. MySQL, SSL, POP Accounts, server eyeball etc
- Reset passwords (POP, FTP, Telnet, MySQL, FrontPage & eCommerce)
- Check disk quotas
- Park additional domains
- POP diagnosis tool
- Create/remove POP users
- Check the WWW link
Reports
- Domain Status report
- High Traffic Report
- Reseller account information
- Client account information
- Suspended sites
Order Express
- Install Order Express
- View/Edit/Submit Customer Orders
Ready-Set-Go! Hosting Templates
NOTE: Reseller Gold clients also have access to all of the features listed in the client tools section of this table for
maintaining their master account.
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Comprehensive Help
- Tech Support Wizard
- Getting Started Guide
- Tutorials
- Downloads
Email Management
- Webmail
- Redirect Email
- Reset Password
- Customize Anti-Spam Filters
- Mailbox Cleanup
- eReminders
- POP Diagnosis Tool
- SMS Alerts
- Create POP accounts, aliases, autoresponders and cell/mobile phone users
File Manager
- List/upload/move/delete files
- Telnet access (if available on account)
- Add/remove directories
- Change File Permissions
- Password Protect directories
- Verify Links
eCommerce
- Customize shopping cart
- View ShopFront
- Catalog Manager
- Customer DB
- Cart Statistics
- Email Customers
- Upgrade Cart
- Button Wizard
- Secure Server
Site Submission
- Submit your Site
- Search Engine Rankings
CGI Script Wizard
Site Statistics
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Comprehensive Help
- Tech Support Wizard
- Getting Started Guide
- Tutorials
- Downloads
Email Management
- Webmail
- Redirect Email
- Reset Password
- Customize Anti-Spam Filters
- Mailbox Cleanup
- eReminders
- POP Diagnosis Tool
- SMS Alerts
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