3 Learning the ropes

 

Once you are familiar with the layout of my.kangaweb.com, you are ready to explore the different services that KangaWeb provides. This will help you gain an understanding of what your customers will experience, and will also introduce you to some common reseller tasks.

If you haven't already done so, take a moment to explore my.kangaweb.com yourself. For a taste of the most common features, try the following activities:

• Browse the Tech Support Wizard.

• Learn how to place an order for a web site.

• Try using WebMail to check your mail.

• Learn how to register or transfer a domain (for more information on this, please see Moving your site to a new web host).

• Explore the Control Panel to familiarize yourself with the maintenance tasks that your customers can perform themselves.

• Using the Tech Support Wizard, learn how to contact the KangaWeb support team.

If you are able to carry out these tasks, you are well on your way to becoming a fully-fledged reseller. Some other tasks that you will encounter less often, but may be interested to try are included here:

• Via the Control Panel, add a new POP account to your site. Try creating a mail alias to point to this POP account.

• Try changing the password of the POP account you just created.
  (Email Management -> Settings -> Reset Password).

• Try configuring the shopping cart on your site.
  (Control Panel -> eCommerce).

• If you are a Reseller Gold, try connecting to your site with telnet or secure shell (SSH). For more details on how to do this, see the Tech Support Wizard.

• If you are a Reseller Gold customer who wants an additional challenge, try connecting to a MySQL database via telnet/SSH. Before you will be able to do this, you will need to use the Site Toolkit in the Reseller Tasks section of my.kangaweb.com to add a MySQL database to your site (there is no charge as long as you add a single database to your Reseller Gold master account). Once you have done this, follow the directions in the Tech Support Wizard.